Persepsi Harga Dan E-WOM Sebagai Prediktor Minat Beli Scarlett Di Tiktok
DOI:
https://doi.org/10.65244/jggeconomic.v2i3.1147Keywords:
persepsi harga, e-WOM, minat beli, social commerce, TikTokAbstract
TikTok menggabungkan paparan konten, interaksi sosial, dan transaksi dalam satu antarmuka, sehingga penilaian harga dan informasi antarkonsumen dapat bekerja secara bersamaan ketika minat beli terbentuk. Penelitian ini menganalisis pengaruh persepsi harga dan electronic word of mouth (e-WOM) terhadap minat beli produk Scarlett di TikTok. Survei potong lintang dilakukan terhadap 154 pengguna TikTok berusia sekurang-kurangnya 17 tahun yang berdomisili di Jabodetabek, mengenal Scarlett, dan pernah melihat produk atau ulasannya di TikTok. Sampel dipilih secara purposif dan data dianalisis menggunakan regresi linear berganda. Persepsi harga berpengaruh positif terhadap minat beli (B = 0,654; beta = 0,378; p < 0,001), demikian pula e-WOM (B = 0,690; beta = 0,360; p < 0,001). Model signifikan secara simultan (F = 54,887; p < 0,001) dan menjelaskan 42,1% variasi minat beli. Temuan menunjukkan bahwa minat beli tidak cukup dibangun melalui diskon atau ulasan secara terpisah. Harga harus dipersepsikan sepadan dengan manfaat, sedangkan ulasan perlu informatif dan dapat dipercaya agar keduanya memperkuat evaluasi konsumen di lingkungan social commerce .
Downloads
References
Bessie, J. L. D., & Wie, C. T. (2024). Pengaruh social media marketing TikTok terhadap minat beli konsumen pada produk Scarlett Whitening. Journal of Management: Small and Medium Enterprises, 17(1). https://doi.org/10.35508/jom.v17i1.11547
Christy, E., & Sirait, T. (2024). The influence of electronic word of mouth through TikTok social media platform on consumer purchase intention on beauty products Scarlett Whitening in Bandung City. Devotion: Journal of Research and Community Service, 5(8), 877–898. https://doi.org/10.59188/devotion.v5i8.779
Cladio, G., & Wardani, D. (2024). The influence of social media influencers, e-WOM and perceived quality on purchase intention on e-commerce platforms: A study of TikTok Shop among Gen Z Jabodetabek. Jurnal Ilmu Manajemen & Ekonomika, 17(1), 91–112. https://doi.org/10.35384/jime.v17i1.627
Dwiputri, A. L., & Syahputra, S. (2023). Minat beli skincare: Peran electronic word of mouth di TikTok. Jurnal Manajemen Maranatha, 22(2), 217–226. https://doi.org/10.28932/jmm.v22i2.6399
Fakhirah, & Hadi, E. D. (2024). Effect of electronic word of mouth (e-WOM), product quality and price perception of repurchase intention of skincare products on the TikTok Shop application. Formosa Journal of Multidisciplinary Research, 3(3), 379–388. https://doi.org/10.55927/fjmr.v3i3.8546
Kotler, P., Keller, K. L., & Chernev, A. (2021). Marketing management (16th global ed.). Pearson.
Putra, K. A., & Bangsawan, S. (2022). The influence of electronic word of mouth through TikTok on purchasing intention of skincare products in Indonesia. Asian Journal of Economics and Business Management, 1(3), 312–323. https://doi.org/10.53402/ajebm.v1i3.254
Rani, A., Toni, M., & Shivaprasad, H. N. (2022). Examining the effect of electronic word of mouth (eWOM) communication on purchase intention: A quantitative approach. Journal of Content, Community & Communication, 15, 130–145. https://doi.org/10.31620/JCCC.06.22/10
Sherli, L. N. Y., & Hasanah, N. (2023). Pengaruh beauty influencer dan perceived price fairness terhadap keputusan pembelian produk skincare. Jurnal Aplikasi Bisnis Dan Manajemen, 9(1), 305–317. https://doi.org/10.17358/jabm.9.1.305
Siregar, N. F., Hartoyo, & Ali, M. M. (2024). Model of forming purchase intention for skincare products through TikTok social media with theory of planned behavior analysis. Jurnal Aplikasi Bisnis Dan Manajemen, 10(2), 479–492. https://doi.org/10.17358/jabm.10.2.479
Verma, S., & Yadav, N. (2021). Past, present, and future of electronic word of mouth (eWOM). Journal of Interactive Marketing, 53, 111–128. https://doi.org/10.1016/j.intmar.2020.07.001
Wardhana, A. (2024). Minat beli konsumen. In M. Pradana (Ed.), Perilaku konsumen di era digital (pp. 86–102). Eureka Media Aksara.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Aprilia Putri, Ahmad Rafik (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Journal of Golden Generation Economic agree to the following terms:
- Authors retain copyright and grant the Journal of Golden Generation Economic right of first publication with the work simultaneously This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the published version of the work (e.g., post it to an institutional repository or edit it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.









