Coaching dan Mentoring sebagai Pilar Transformasi Manajemen Perkantoran di Era Digital
DOI:
https://doi.org/10.65244/jggeconomic.v1i2.395Keywords:
Coaching, Mentoring, Office Management, Digital TransformationAbstract
Transformasi manajemen perkantoran di era digital menuntut perubahan tidak hanya pada sistem dan teknologi, tetapi juga pada pengelolaan sumber daya manusia yang adaptif dan berkelanjutan. Penelitian ini bertujuan untuk menganalisis peran coaching dan mentoring sebagai pilar transformasi manajemen perkantoran di era digital. Metode penelitian yang digunakan adalah Systematic Literature Review (SLR) dengan mengacu pada protokol PRISMA. Penelusuran literatur dilakukan melalui basis data ilmiah bereputasi, yaitu Google Scholar, Scopus, dan ScienceDirect, dengan rentang publikasi tahun 2019–2024. Artikel yang terpilih dianalisis menggunakan analisis tematik untuk mengidentifikasi pola dan temuan utama terkait coaching, mentoring, dan transformasi manajemen perkantoran. Hasil kajian menunjukkan bahwa coaching berperan signifikan dalam meningkatkan keterampilan adaptif, pemecahan masalah, serta kesiapan karyawan perkantoran dalam menghadapi perubahan berbasis digital. Sementara itu, mentoring berkontribusi dalam pengembangan kreativitas, pembelajaran jangka panjang, dan transfer pengetahuan tacit yang mendukung keberlanjutan organisasi. Sinergi antara coaching dan mentoring terbukti memperkuat kesiapan sumber daya manusia serta mendukung efektivitas transformasi manajemen perkantoran. Penelitian ini menegaskan bahwa keberhasilan transformasi manajemen perkantoran di era digital memerlukan integrasi coaching dan mentoring sebagai strategi pengembangan sumber daya manusia yang berkelanjutan.
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