Krisis Empati di Era Layanan Cepat: Persepsi Karyawan dan Pelanggan terhadap Pelayanan Frontliner di Ritel Modern (Studi Kasus pada Subjek IN-01 dan Subjek IN-02). Journal of Golden Generation Economic, [S. l.], v. 1, n. 2, p. 362–377, 2026. DOI: 10.65244/jggeconomic.v1i2.230. Disponível em: https://ejournal.lppnusantara.com/index.php/JGGEconomic/article/view/230. Acesso em: 27 jul. 2026.